Workshops

Workshop Catalog

Science-backed workshops across management, communication, and productivity, built for real behavior change.

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47 workshops

Real-World Time Management
Productivity & Execution

Real-World Time Management

Leverage what the research says really works for the widest number of people in the workplace.

Time management is one of the most valuable professional skills you’ll ever learn. Good time management is not natural to human beings, but it can be adopted with a little practice. We focus on the best “bang for the buck”, validated techniques that actually work. You’ll take control of your schedule, reduce stress, clarify priorities, and get more done in less time. Organized people will love this material. Less organized “busy-brain” people will LOVE the result.

The New Manager – Hit the Ground Running
Management & Leadership

The New Manager – Hit the Ground Running

Master science-based habits that build trust, set expectations, and motivate from day one.

As a reward for success, the best employees get promoted into an entirely different job. Here, we explore high-level skills of the best people managers. Participants learn how to skillfully set the stage for success, avoid the trap of micromanagement, and create a science-based motivation plan. These are the graceful skills it takes most leaders decades to learn on their own (and many of them never do).

Remote Teaching for Engaged and Active Participants
Learning & Development

Remote Teaching for Engaged and Active Participants

Keep remote learners genuinely engaged with evidence-based facilitation techniques.

Remote learning has a serious engagement problem, and the standard response of adding polls and breakout rooms isn't enough. This workshop provides facilitators with a deeper toolkit: techniques grounded in attention science and learning psychology for designing and leading virtual sessions that feel genuinely interactive. Participants learn specific tools and facilitation moves that encourage real participation, maintain focus across the full length of a session, and make remote learning as effective as in-person.

Building Strong Foundations: Strategies for Connecting with Your Team
ManagementManagement & Leadership

Building Strong Foundations: Strategies for Connecting with Your Team

Build trust and loyalty by focusing on the behaviors that build a strong base.

Much of the working relationship between a leader and their team depends on how intentionally that leader builds a strong foundation with team members. Here, we delve into the research and practical how-to of getting to know your team, understanding what matters to them, and learning how to pivot your management style to best support individuals.

Give and Receive Effective Feedback
Management & LeadershipCommunication

Give and Receive Effective Feedback

Deliver feedback that motivates, builds trust, and sparks improvement.

When delivered effectively, feedback is the single strongest predictor of motivation. However, we’ve all seen feedback go wrong. Here, we explore fascinating research about positive and constructive feedback, when to apply each, and how to gracefully accept difficult feedback (and look great doing it). You’ll learn tools and techniques that avoid hurt feelings and lead to better performance. This workshop is a must for all managers and leaders.

Modern Assertive Communication
Communication

Modern Assertive Communication

Most of what you know about assertiveness is a myth. Learn modern research-proven techniques here.

If you’ve had challenges with assertiveness then join the club; 60% of us do. Sadly, most of us have realized that traditional assertiveness suggestions often lead to assertivness backlash. The good news is that modern assertiveness theory shows us ways to show up in a natural way without weirdness or overreacting. Be prepared to realign to the “new assertiveness” and apply effective tools that feel more natural and lead to significantly better outcomes.

Leading Through Change And Ambiguity
Management & Leadership

Leading Through Change And Ambiguity

Guide your team through uncertainty with real-world psychology that keeps momentum strong.

Most change initiatives fail before they ever begin, and most change management workshops leave out the most important part, the people. In this fascinating workshop, we explore the science and psychology of how humans react during times of significant change and how leaders often sabotage their own efforts with the best of intentions. When you learn what really moves teams through change, you can begin managing the change before it even happens to keep people moving when things get tough and prevent them from freezing during times of ambiguity. This workshop focuses on skills that leaders will carry throughout their careers.

Project Management for Everyone
Productivity & Execution

Project Management for Everyone

Learn the high-level skills that professional project managers use to make projects a success.

Anyone can learn and apply practices professional project managers use to focus on goals, estimate time and cost, create a plan, and keep important stakeholders confidently in the loop. If your role includes “making things happen,” we recommend moving this workshop to the top of your list.

Teach Through the Fluff: The Psychology of Great Learning
Learning & Development

Teach Through the Fluff: The Psychology of Great Learning

Replace ineffective training habits with evidence-based learning strategies that drive real change.

The corporate training world is full of 'fluff', engaging surface experiences that produce no lasting behavior change. This workshop is an antidote to that, grounded in the science of how adults actually learn and change. Participants explore the difference between engagement and learning, discover the evidence-based design principles that create durable skill development, and practice building sessions that go beyond information delivery to genuine behavior change. Applicable to both in-person and virtual training contexts.

Practical AI
Productivity & Execution

Practical AI

Master the everyday AI tools that help professionals think faster and work smarter.

We all understand that AI is important, but unless you’re deep in the weeds with it, figuring out how to get the most out of it isn’t obvious. You’re in for a treat. This hands-on session is filled with “ah-ha!” moments and is designed for people who want to feel confident that they’re using today’s most important tool in the best ways. You’ll learn how to work with AI in an ethical way to save TONS of time, sharpen your writing without writing for you, and give you the confidence that you’re staying ahead of the curve. Plus, it’s fun. This workshop is available for today’s most popular AI tools. Let us know what your org is using and we’ll get people on board.

Presenting with Presence
New
CommunicationManagement & Leadership

Presenting with Presence

Learn how science explains executive presence, and how to project confidence while you present, even when you’re not feeling it inside.

Everyone wants to command the room with the confidence and authority of a polished executive, even polished executives themselves. In Presenting with Presence, we explore the science behind leadership presence and teach participants how to calm their minds while developing a speaking style that embodies the key traits of leadership presence: confidence, poise, and authentic connection, all backed by cutting-edge research. Participants focus on executive-level presentation skills, including how to project confidence, navigate tough situations with grace, and make your presentations tight and valuable to the people who matter most. In a world full of public speaking workshops, this is a game changer.

The Science of Leadership Presence
Management & LeadershipCommunication

The Science of Leadership Presence

Unpack the science behind what makes certain leaders magnetic, then apply research-backed techniques to project confidence, composure, and authentic authority.

All leaders are concerned with leadership presence, but how to get it is less clear. It turns out that scientists are very interested in leadership presence as well and have discovered the main components of what goes into becoming that special kind of leader. In this fascinating session, we unpack the science of where leadership presence comes from. Then, we introduce and rehearse practical skills you can immediately apply to inspire respect and admiration from your team.

Experiential Learning: Bring Life into the Classroom
Learning & Development

Experiential Learning: Bring Life into the Classroom

Design learning experiences that bridge the gap between theory and real-world application.

Experiential learning is not a style preference, it's a requirement for genuine skill development. This workshop explores the research on why experience-based learning outperforms content delivery, and gives participants practical tools for designing activities that make concepts tangible and personal. Participants work through real design challenges and leave with reusable frameworks for building experiential elements into any learning program, regardless of topic or format.

Setting Clear Expectations and Effective Delegation
Management & Leadership

Setting Clear Expectations and Effective Delegation

Assign tasks in a way that creates clarity, builds trust, and frees time for higher-value work.

In this fascinating and useful session, leaders learn a step-by-step process to focus on performative success. They will set action-focused goals, help team members create a realistic plan, assign tasks and projects, and focus on results, all without micromanagement!

Next-Level Learning Design
Learning & Development

Next-Level Learning Design

Design learning experiences that capture attention and drive measurable results.

There's a significant gap between learning design that's competent and learning design that's genuinely transformative. This workshop helps practitioners close that gap by introducing advanced strategies for structuring content, building narrative flow, incorporating interactive elements, and designing for the emotional and cognitive experience of the learner. Participants work on real design challenges and leave with both new skills and practical frameworks for applying them.

Difficult Performance Conversations
Management & LeadershipCommunication

Difficult Performance Conversations

Use human psychology to guide tough talks that change behavior without hurt feelings.

One of the hardest parts of any manager’s job is dealing with difficult performance or behavior issues, especially if the employee is also a high performer. Here, we reveal a step-by-step framework for approaching problematic behaviors and setting up manageable expectations. Managers will learn real-world approaches designed to maximize positive outcomes while minimizing emotional impact.

Psychology of PowerPoint
Communication

Psychology of PowerPoint

Learn and apply surprising research that will revolutionize the way that you approach slide design.

We’ve all suffered through bullet-heavy, jam-packed, ugly presentations. Yet, we keep building them. Why? In this captivating workshop we explore the psychology of presentation design. We examine research-based best practices around slide content, displaying data, and animation that helps with retention. You’ll learn about imagery, design, and how to make a deck work for live presentation and as reading material. This is the thinking person’s PowerPoint class. You’re going to love it.

Real-World Design Thinking
Productivity & Execution

Real-World Design Thinking

Apply design thinking principles in a way that fits into 30-minute collaborative sessions.

The process of design thinking is responsible for many of our modern advancements and inventions. The challenge is that the full design thinking process takes a lot of time, and we don't often have space for a corporate offsite when innovation is needed. In this workshop, we explore the most impactful elements of design thinking that teams can use every day to solve difficult problems and create innovative solutions.

Psychological Safety in Action: Skill Building for Inclusive Teams
Management & LeadershipCommunication

Psychological Safety in Action: Skill Building for Inclusive Teams

Use human psychology to create meetings where people speak up and ideas thrive.

Establishing a team atmosphere where team members feel empowered to share ideas, speak up, and take risks without fear of being humiliated or penalized sounds great, but how do you do it in practice? This hands-on workshop explores the skills managers and leaders can apply right away to set expectations for inclusion, normalize disagreement, and gracefully receive “unrefined” ideas. This game changing workshop doesn’t teach “ways of being”. It teaches “ways of doing.” Action oriented people will love it.

Collaboration in a Fast-Paced Environment
CommunicationProductivity & Execution

Collaboration in a Fast-Paced Environment

Apply techniques based in social psychology to stay calm, focused, and collaborative under pressure.

We all know collaboration is important, but when stress and time pressure rise, our “survival instincts” take over, making every request feel like an emergency. As a result, we lose our usual good communication habits, rush through planning, and allow certain voices to dominate meetings. This workshop draws from the fields of neuroscience and social psychology to explain why your body responds the way it does under time stress at work. Next, we introduce research-backed, practical behaviors you can apply in the moment to counteract those instincts. Before you leave, you'll know exactly how to handle sudden task reprioritization, maintain trust with coworkers during chaotic times, and ensure that all voices are heard in collaborative discussions. You're going to love this workshop.

The Science and Skills of Inclusion (For Managers)
Management & Leadership

The Science and Skills of Inclusion (For Managers)

Apply human psychology to create belonging, reduce defensiveness, and strengthen your team.

We hear a lot about diversity but less about the science behind it and practical things managers can do to make a difference. In this interactive course, we explore the science of how adopting and promoting inclusion can lead to a stronger sense of belonging for everyone. Managers will gain valuable insights and practical skills designed to reduce defensiveness and foster an environment where everyone feels valued, respected, and truly included.

Create Engaging and Effective Video Learning
Learning & Development

Create Engaging and Effective Video Learning

Design videos that boost engagement and drive genuine knowledge retention.

Video is one of the most scalable learning formats available, but creating effective educational video is a distinct skill from creating interesting video. This workshop teaches the principles of video learning design: how to script for engagement, structure content for cognitive load management, apply production fundamentals, and build in the interactive elements that drive retention. Participants explore the full production pipeline, from initial concept through final delivery, and leave with practical tools for creating video content that actually changes how people think and work.

Coaching and Guided Problem Solving
Management & LeadershipCommunication

Coaching and Guided Problem Solving

Coach with science-based methods that help employees think better and act faster.

If you think about the single most significant accomplishment in your career so far, we bet it won’t be something that someone else told you to do. Business coaching is different from sports coaching. In business coaching, the coach skillfully walks their team members through crafting solutions and plans on their own. Following our simple 5-step method, anyone can become a successful coach. You’ll be coaching by the time you leave the workshop. Coaching is the best tool for employee growth.

Critical Thinking and Complex Problem Solving
Productivity & Execution

Critical Thinking and Complex Problem Solving

Leverage neuroscience to interrupt automatic thinking and solve tough problems.

Much of our thinking is automatic. That’s usually a good thing, but sometimes our brain comes up with a great idea that turns out not to be so great. And sometimes we ask our brain to solve a problem, and it comes back stumped. The good news is that through the application of real-world critical thinking tools, we can step outside our normal thinking patterns and use the true power of our fantastic brain. In this game-changing workshop, you’ll learn the neuroscience behind automatic thinking and how to interrupt it when it matters. Then, we’ll apply tools to unlock thinking when we’re stumped.

Strategic Thinking and Problem Solving
Productivity & ExecutionManagement & Leadership

Strategic Thinking and Problem Solving

Apply real-world strategy tools to think and make innovative plans and solve deeply complex challenges.

As a leader, people look to you to solve tough problems and set strategic direction. In this workshop, we unlock creativity with real-world step-by-step tools you can use right away with your teams to strategically create plans and innovate solutions to tough challenges. These tools will become some of the most valuable professional skills you have in your arsenal. You’re going to love this workshop.

Measure Learning and PROVE Effectiveness
Learning & Development

Measure Learning and PROVE Effectiveness

Demonstrate real learning impact with data-backed analysis all the way to ROI.

The learning and development field has a measurement problem: most evaluation stops at learner satisfaction and knowledge checks, which tell you almost nothing about whether training actually worked. This workshop teaches a systematic evaluation approach that goes all the way to behavior change and business impact, and can be expressed in ROI terms that resonate with senior leaders. Participants learn how to design measurement into learning programs from the beginning, collect the right data, and present findings in a way that builds organizational confidence in L&D.

Conflict Resolution and De-Escalation
CommunicationManagement & Leadership

Conflict Resolution and De-Escalation

Use proven techniques from professional mediators to defuse tension and find common ground.

More than 80% of workplace conflict never gets resolved. It just gets “let go.” Here, we steal the secrets of professional conflict managers and use them to gracefully navigate conflict for the best possible outcomes.

Growth Mindset
Management & LeadershipProductivity & Execution

Growth Mindset

Explore the neuroscience behind building a mindset that drives continuous growth.

In a Stanford study of 170,000 10th graders, having a growth mindset was the #1 predictor of success regardless of IQ, social class, race, or income. Growth mindset isn't just another "you can do it!" It is a mindset revolving around belief in the way our brains work. Can you learn a "mindset"? Research says yes. Here, you'll learn how to build and support a growth mindset in yourself and those around you.

Neuroscience of Emotional Intelligence
Management & LeadershipProductivity & Execution

Neuroscience of Emotional Intelligence

Finally understand the science of your brain reacts the way it does and what you can do to turn on your “thinking brain” and make decisions you can be proud of later, even if you’re stressed or frustrated.

Humans have long disappointed themselves trying to control emotions, and we’ve all acted in ways under stress that we weren’t proud of later. Here, we take a captivating look into the neuroscience of emotions and learn concrete, real-world techniques to get your “thinking brain” working when emotions and stress are high.

Explaining Complex Ideas: Make Technical Information Clear and Engaging
New
Learning & DevelopmentCommunication

Explaining Complex Ideas: Make Technical Information Clear and Engaging

Apply cognitive science to make complex ideas clear and engaging. Great for scientists, academics, and engineers.

Presenting clear, engaging information is especially challenging when it's technical or for a diverse audience. This workshop simplifies the process. In this dynamic session, we'll cover the psychology and techniques behind delivering ideas that make sense and stick. You'll practice methods to energize your audience, connect on a level everyone can understand, and ensure your ideas resonate. Co-workers, colleagues, and leaders will be happy you took this workshop, and so will you.

Discovery for Success – The Psychology of Fantastic Discovery Meetings
Productivity & ExecutionManagement & Leadership

Discovery for Success – The Psychology of Fantastic Discovery Meetings

Master the psychology and structure of asking the right questions to leaders and clients.

How can we best serve our business partners and clients? By being positive that we fully understand their problems, needs, and expectations. In this game-changing workshop, we explore the psychology and skills around building trust and confidence when beginning a project or initiative. Managers will learn the high-level skills the most successful professionals use to lead their team to successful outcomes.

The Science of Clear and Impactful Writing
CommunicationProductivity & Execution

The Science of Clear and Impactful Writing

Learn and apply game-changing rules for writers of all levels. Seriously. Don't miss this workshop.

If you’ve ever wondered, “Did they even read the email?” the answer is “No.” In this workshop, we explore the captivating world of structuring our communications and getting what we want. This isn’t a grammar or composition workshop. This is next-level information about making a strong impact and is appropriate for all skill levels.

Goal Setting – Smarter Than Smart
Management & LeadershipProductivity & Execution

Goal Setting – Smarter Than Smart

Use brain science to create goals that stick and drive real results.

Modern goal-setting theory and the neuroscience of goals show that the more complicated a goal-setting method is, the less likely people are to use it. In this direction-setting workshop, we use practical, research-based methods to align team goals with organizational goals and build individual goals based on what the research says really works.

The Science and Skills of Motivational Storytelling
CommunicationManagement & Leadership

The Science and Skills of Motivational Storytelling

Telling stories in a professional setting is easier than we think. It’s built into us all as human beings and you don’t need to be a natural storyteller.

You don’t have to be a good storyteller to tell good stories. With this simple framework, anyone can do it like a pro--and the pros can do it even better. Storytelling isn’t as complicated as we think. The structure of stories is built into us as human beings and once we understand it, unlocking the power of stories is easy. In a sort time, we turn anyone into a good storyteller. You’ll use this step-by-step method to craft stories that engage and influence your audience. Who knew it was so easy?

Interviewing for Results: Science-Based Skills for Smarter Hiring
Management & Leadership

Interviewing for Results: Science-Based Skills for Smarter Hiring

Use science-backed techniques to predict how a candidate will really act and perform on the job.

The most important conversation is the one where you decide whether to bring on someone as a new team member. And yet, the average time a manager dedicates to interview preparation is 10 minutes. In this workshop, you’ll learn how to develop and deliver interview questions to get you employees you really want.

The Art of Influence
Management & LeadershipCommunication

The Art of Influence

You can’t just ‘be’ influential. You can apply behaviors that have been proven to influence. Learn them here.

Fascinating science shows us that employees think leadership wants almost the opposite of what they actually want. In this workshop, we break the myth of the “dutiful employee” who relies on leaders to take initiative and solve problems. The practice of managing up allows anyone to communicate with leaders the way they want to be communicated with, to set expectations, and to address issues with grace when they arise. Leaders who send people to this workshop feel the freedom that comes with a team you can trust.

Managing Team Conflict – Secrets You Can Steal From Professional Conflict Managers
Management & LeadershipCommunication

Managing Team Conflict – Secrets You Can Steal From Professional Conflict Managers

Use the proven step-by-step methods professional mediators use to turn conflict into agreement.

In this valuable workshop, you’ll learn how professional conflict managers craft agreements in a step-by-step way that you can use with your teams. We’ll take a hands-on “how-to” approach to resolving conflicts in a way that avoids natural pitfalls and leads to solutions that feel authentic and people-oriented. Managers won’t need these skills every day, but they’ll be very thankful for them when they do.

Career Development Conversations: Retention Starts Here
New
ManagementManagement & Leadership

Career Development Conversations: Retention Starts Here

Have the conversation that research says is most correlated with reducing turnover.

Top talent doesn’t just leave for higher salaries, they leave when they don’t see a future. Career Development Conversations (CDCs) are the antidote. They provide a structured way to align individual growth with organizational needs, without creating false expectations or lip service. With a few simple techniques, you’ll learn a structured approach to discovering employee motivation and leading career conversations that keep employees engaged, and future-focused.

Inclusion for Everyone: Awareness Into Action
Communication

Inclusion for Everyone: Awareness Into Action

Inclusion isn't just a good idea it's a set of skills. Learn them here.

Most of us understand that increasing workplace inclusion and belonging is a good thing. Fewer of us are clear on how to go about doing that. This is the action-oriented person's inclusion workshop. You'll learn about the science and psychology of belonging and gain real-world skills and techniques you can use right away. You'll help people around you feel valued and better understand outside perspectives.

Risk Management Basics
Management & LeadershipProductivity & Execution

Risk Management Basics

Identify, assess, and plan for risks using simple tools that prevent costly surprises.

No one likes to think about what could go wrong. But, when we learn the professional risk management techniques experienced project managers use we are able to leverage tools that allow us to navigate and certainty and ensure our projects remain on track. Risk Management is “next-level”. When you’re ready to up your project management game, we’ll see you in the workshop.

Managing Relationships – Skills for Awareness and Interactions
Management & LeadershipCommunication

Managing Relationships – Skills for Awareness and Interactions

Learn to read and react to hidden cues in communication and relationships.

Social awareness and relationship management is not about being a mind reader or second-guessing everything you might say. In this workshop we focus on noticing all kinds of communication and reacting appropriately, making people feel truly listened to, and navigating sensitive social interactions that can either build or harm our reputation. You'll learn game-changing skills that are the most heavily correlated with success in all roles.

Managing Up – Navigate Relationships With Leaders
CommunicationProductivity & Execution

Managing Up – Navigate Relationships With Leaders

Use behavioral science to communicate the way leaders value most and leads to success.

“Managing up” means strategically managing your communication with your leader so that you can both succeed. This workshop is a fascinating journey into organizational psychology. We uncover the often-hidden experiences and needs that leaders face and reveal what they truly want from their teams. You'll learn practical skills and techniques that help leaders clearly recognize your value, and position you as someone they rely on and want to keep advancing.

Storytelling with Data
CommunicationManagement & Leadership

Storytelling with Data

Turn numbers into stories that spark buy-in, using the science of how people make decisions.

Nobody finds a “data dump” very compelling, and some presentations are filled with ideas but light on proof. The best presentations come from a point of view, follow a story structure, and use data strategically to get buy-in. In this session, we delve into the science and “how-to” of data-driven storytelling. Anyone can learn to share compelling and engaging data in a way that leads to action.

The Social Psychology of Leading Meetings
New
Productivity & ExecutionManagement & Leadership

The Social Psychology of Leading Meetings

Gracefully Navigate the Moments That Make-or-Break Meetings

This workshop is a game changer. Most meeting workshops focus on structure. Agendas and action items matter, but they don't solve the socially complex moments that actually make leading meetings difficult. When conversations drift or a few people take over, most leaders know they should step in. But… they hesitate, especially with senior stakeholders or clients, because it can feel rude or overly controlling. The same tension shows up with getting people involved in the meeting. Involving others is hugely effective, but calling on someone carries its own risks. This workshop focuses on those moments. Participants leverage social psychology and linguistics to gracefully keep meetings on track, safely involve others, inspirationally close meetings, and other people-oriented skills that lead to people saying “Wow, that was a good meeting!” This is the meeting workshop we wish we had 15 years ago. You'll be happy you have it now.

Build Your Personal Brand - Leadership Blueprint
New
Management & LeadershipProductivity & Execution

Build Your Personal Brand - Leadership Blueprint

Understand and Control How Others See You

Every leader and high performer is concerned about building their personal brand, and there's a surprising amount of research that shows just how important it is. If you don't define your brand, people will define it for you, often with less generosity than you'd hope. However, how to build a brand is less clear… until now. In this workshop, we delve into the science of how a personal brand is developed and the skills you can use to influence how people think of you. You'll learn how to clearly define your brand, introduce yourself in a way that immediately builds credibility, and leverage psycholinguistics to ask for brand feedback that avoids sugar-coated answers. When you're confident in your own strengths, you can communicate with the clarity and gravitas that high performers need to be seen as capable leaders.

AI Adoption: Collaborative Work Session
New
Productivity & Execution

AI Adoption: Collaborative Work Session

The Missing Piece in Your Organization's AI Adoption Program

Most organizations do not struggle with AI adoption because employees lack access to tools or training. Behavioral science research tells us that the real challenge is that people need time, support, and mental space to explore how AI can help with their specific work. Without this, all the training in the world won't lead to changed behavior back in the workplace. People will continue to stick with safe, proven methods they know will get the job done on time. In this highly collaborative hands-on session, participants take on a new AI-forward mindset and identify practical opportunities to use AI in their roles and projects. They'll bring real work with them and create a personal AI roadmap they can begin using immediately. Participants will also team up and build a brain trust of solutions, rather than leaving each person to figure it out on their own. THIS collaborative work session is the missing piece that is keeping your team from the AI adoption leaders are hoping for. NOTE: For untrained teams, we recommend pairing this with the Practical AI Workshop.

Manager's Guide to Accountability
New
Management & Leadership

Manager's Guide to Accountability

Understand the Psychology of Accountability and Build a Culture Where People Follow Through

Everyone agrees that accountability is important. However, more than half of managers and leaders have no defined process to create accountability and hold people to it. This leads to a general lack of accountability and resentment from high performers when they see others not being held accountable. The good news is that there is strong research-based guidance on how to assign and support accountability in a way that makes people feel accountable. You'll learn techniques based in behavioral psychology to hold people accountable in direct and professional ways without being overbearing or micromanaging. This workshop is especially important for “people-people” who are uncomfortable being direct, and for people who have heard that they are “too blunt”.