Communication

Conflict Resolution and De-Escalation

Use proven techniques from professional mediators to defuse tension and find common ground.

More than 80% of workplace conflict never gets resolved. It just gets “let go.” Here, we steal the secrets of professional conflict managers and use them to gracefully navigate conflict for the best possible outcomes.

Conflict Resolution and De-Escalation

Bring this workshop to your team

Available in person or virtual. 2 hours, 90 minutes, or split into 1-hour sessions. Delivered by certified Gravity facilitators.

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Outcomes

Science supported ways to avoid making people feel defensive

Advanced active listening: how to really make people feel heard

How to reach solutions everyone can agree on.

What People Are Saying

Bonita Woodson

“This workshop came at such a reasonable time in my work life. I am tasked with a big goal with a tight timeline. In working with my permanent team we also have contingent workers participating in helping us to complete a project.”

Jennifer Kormos

“Great workshop, useful steps that feel realistic for every day situations. Would attend again!”

Margaret McKnight

“This addresses training managers as mediators, which it took me a bit to understand. I’d love an add on for when I”m in the situation without one.”