Dealing with Difficult Performance Conversations 

Hold Sensitive Discussions with Confidence and Grace

Description

One of the hardest parts of any manager’s job is dealing with difficult performance or behavior issues, especially if the employee is also a high performer.

Here, we reveal a step-by-step framework for approaching problematic behaviors and setting up manageable expectations.

Managers will learn real-world approaches designed to maximize positive outcomes while minimizing emotional impact.  

Outcomes

What People are Saying

Tyler Hansen

“Great discussion on handling conflict and performance dips in the office. Provided a simple framework to handle a variety of issues”

John White

“The use of impact is interesting, because it feels like it can focus the recipient of the user to the wider goals, and I think helpd gets buy in for improvement”

Anthony Keathley

“Helpful framework to resolve performance issues, without demotivating employees.”