Customise Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

No cookies to display.

function custom_head_code() { if (is_product()) { echo ' '; } } add_action('wp_head', 'custom_head_code');

Courageous Conversations

Courageous Conversations

Target Audience : Managers and Above

When feedback isn’t working, it’s time for a difficult conversation.

In this interesting and valuable workshop, we examine and adopt skills the most successful communicators use to get successful outcomes from difficult conversations.

You’ll learn natural, non-psychobabble ways to safely have those tougher conversations. You won’t use these skills every day, but when you do, you’ll be happy they’re there.

  • Learn a roadmap for difficult conversations.

  • Understand defensiveness and build authentic strategies for sensitive discussions.

  • Get what you want out of conversations without crushing emotional impact

Rating: 5 out of 5.

“This was a well-organized, informative, and enjoyable workshop. The pace and amount of material presented was just right. David was a great instructor. I genuinely feel like I will use the information I learned in my real life. PS- my husband was home on his lunch break during our mid-workshop break and I told him that tonight I’m going to share with him everything I’ve learned about how to have courageous conversations!”

Rating: 5 out of 5.

“The timing of this workshop could not have been better for me. I am currently in the midst of some of the most challenging convos thus far of my management career and this workshop was a) validating of several of the techniques I have been using, but that I had landed on serendipitously or through intuition rather than research or prior experience, and b) informative for how I can continue to improve. It has given me a lot more confidence to continue navigating this challenging situation happening on my team right now. Thank you, thank you, thank you!!!”

Rating: 5 out of 5.

“Really appreciated the pacing, the regular breakouts, and the level of engagement. I’d like to share the recording with all of our supervisors.”