Customer Service: The Psychology of Excellence

Delivering Outstanding Service through Psychological Insights

Description

Here we explore the fascinating science and skills that are the foundation of more-than-satisfied customers.

We mix discovery and insight with skills and practice. Participants learn and apply human-centric mindfulness techniques they can bring to every interaction.

Outcomes

What People are Saying

Carrie McIntyre

“I really appreciate the perspective provided on how to put the tools into practice. Looking forward to utilizing them throughout my career!”

Brandon Jones

“A lot of useful information that can immediately be put into action today! Great seminar!”

Allison Wong

“The workshop was very helpful, learn new tricks and tips that I could look up and put to use.”